You're covered by the same policy ? Just ask the original buyer to send you their email address and order number so we can process your return.
Frequently Asked Questions What if my order was a gift? Please note: for security reasons we are only able to refund your original form of payment (Paypal, AfterPay or Credit Card). Please include your device and all parts and accessories (you don't need to include Sticky Gels or the original box).Print your label and take your device to your local postal agency.For NZ, UK/EU and Canadian customers, this will be generated within 1-2 business days. For US and Australian customers, this will be generated immediately. If you're eligible, we’ll email you a prepaid shipping label.This will make the process easier and faster. Fill out the form above and give us as much information as possible about your order.Before you start your return, we highly recommend that you check our troubleshooting page.We do not refund Sticky Gels bought individually.Our policy covers Sticky Gels only when bought as part of a bundle (Noha device + Sticky Gels) or as part of any order that contains a Noha device.Our refund policy is limited to one device per customer.You have 100 days from receiving your Noha to start your return process.Original shipping charges (such as express/international shipping and import taxes) will not be refunded.Ovira covers the cost of return shipping if you’ve bought from Australia, New Zealand, United States, UK, Europe or Canada.Please note - the 100 days returns policy only applies to customers in Australia, New Zealand, United States, UK, Europe or Canada.
GOOD DAYS FROM CDF FREE
If Noha doesn't help with your pain or if you change your mind, you have 100 days from delivery to request a free return and get your money back. That's right - we think you'll love Noha, but we do understand that all bodies and journeys are different. Our Promise: Painless Returns within 100 days